Terms of Service
Effective Date: July 3, 2026
Welcome to NeuroHoster. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or purchasing our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our services.
1. Our Services
NeuroHoster provides digital services, which may include:
- Web Hosting
- Website Development
- Website Management
- Domain Assistance
- Website Maintenance
- Cloud Storage Solutions
- Technical Support
- Other related digital services
Service availability may vary depending on your selected plan.
2. Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to use our services.
You agree to provide accurate and complete information when placing an order.
3. Customer Responsibilities
You are responsible for:
- Providing accurate project requirements
- Maintaining the security of your account credentials
- Keeping your contact information up to date
- Ensuring that any content you provide does not violate applicable laws or infringe the rights of others
- Maintaining backups of your important data unless backup services are included in your plan
4. Account Access
For website setup or management, you may need to provide temporary access to your hosting account, domain registrar, or website.
You remain the owner of your hosting account, domain, and website unless otherwise agreed in writing.
You may revoke our access after the project is completed.
5. Payments
All prices are displayed before purchase.
Payment must be completed before work begins unless otherwise agreed.
Payments may be processed through secure third-party providers such as:
- Razorpay
- Stripe
- PayPal
- Other supported payment methods
Applicable taxes, fees, or currency conversion charges may apply.
6. Refund Policy
Refund eligibility depends on the service purchased.
Completed custom development work, design services, and consulting services are generally non-refundable unless required by applicable law.
If a refund is approved, it will be processed using the original payment method where possible.
7. Service Delivery
Estimated delivery times are provided for convenience and may vary depending on:
- Project complexity
- Client response time
- Requested revisions
- Third-party service availability
Delays caused by incomplete information or delayed approvals from the client may extend project timelines.
8. Website Content
You are solely responsible for the content uploaded to your website.
You agree not to upload or distribute content that:
- Violates applicable laws
- Infringes intellectual property rights
- Contains malware or harmful software
- Promotes illegal activities
- Is abusive, fraudulent, or defamatory
We reserve the right to suspend services if unlawful or harmful content is detected.
9. Intellectual Property
Unless otherwise agreed:
- You retain ownership of the content you provide.
- Upon full payment, you own the custom website developed specifically for your project, subject to any third-party software licenses.
- Third-party themes, plugins, fonts, images, or software remain subject to their respective license agreements.
10. Third-Party Services
Our services may integrate with third-party providers, including hosting companies, payment gateways, analytics providers, and cloud storage services.
We are not responsible for the availability, policies, or performance of third-party services.
11. Limitation of Liability
To the fullest extent permitted by applicable law, NeuroHoster is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising from the use of our services.
Our total liability for any claim relating to our services will not exceed the amount you paid to NeuroHoster for the specific service giving rise to the claim, unless applicable law requires otherwise.
12. Service Suspension or Termination
We may suspend or terminate services if:
- These Terms are violated
- Payments remain outstanding
- Fraudulent or illegal activities are detected
- Required cooperation from the client is not provided
13. Privacy
Your use of our services is also governed by our Privacy Policy.
14. Changes to These Terms
We may update these Terms from time to time.
Any changes will become effective when published on our website. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
15. Governing Law
These Terms are governed by the laws applicable in the jurisdiction where NeuroHoster operates, unless otherwise required by applicable law.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us using the contact information provided on the NeuroHoster website.
By using NeuroHoster, you acknowledge that you have read, understood, and agree to these Terms of Service.