Privacy Policy
Effective Date: July 3, 2026
Welcome to NeuroHoster. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Company or business name (if provided)
- Billing information
- Project requirements submitted through our contact or Google Forms
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide website development and website management services
- Deliver web hosting-related services
- Respond to inquiries and support requests
- Process payments and invoices
- Improve our website and services
- Send service updates and important notifications
- Prevent fraud and maintain website security
- Comply with legal obligations
3. Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your browsing experience
You can disable cookies through your browser settings, although some features of the website may not function properly.
4. Third-Party Services
To provide our services, we may work with trusted third-party providers, including:
- Hostinger (web hosting)
- Amazon S3 (cloud storage)
- Razorpay (payment processing)
- Stripe (payment processing)
- PayPal (payment processing)
- Google Forms (lead collection)
- Google Analytics (website analytics)
These providers have their own privacy policies, and we encourage you to review them.
5. Payment Information
Payments are processed through secure third-party payment providers. NeuroHoster does not store your complete credit card, debit card, or banking credentials on its servers.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially reasonable safeguards, no method of transmission over the internet or electronic storage is completely secure.
7. Data Sharing
We do not sell, rent, or trade your personal information.
We may share information only when:
- It is necessary to deliver our services
- A trusted service provider requires it to perform services on our behalf
- We are legally required to do so
- You have provided your consent
8. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent where applicable
- Request a copy of your personal data
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. International Users
If you access our services from outside your country of residence, your information may be transferred to and processed in locations where our service providers operate. By using our services, you acknowledge that such transfers may occur, subject to applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on the NeuroHoster website.
By using NeuroHoster, you acknowledge that you have read, understood, and agree to this Privacy Policy.